The Directors at Canford have over 25 years of experience in the Insurance sector, they are confident that their teams will be leading providers of legal and handling services to the UK general insurance claims sector and other private clients
Our Commitment and Intentions
Our commitment to our clients, in not to lose sight of what really matters. Canford intends to put the service back into claims handling. Canford prides itself on being an extended arm of its clients’ business. For too long, claims handling has reverted to ‘churning the work out’, Canford’s approach is different. Size is irrelevant, all clients are given the personal service required to justify a working relationship. Canford has specialised, dedicated lawyers, who don’t move around to different departments and can be contacted by the client at all times. Lawyers at Canford are handpicked and come with good experience from within the industry. The standard of Canford Law’s work, does not slip, on outsourced programmes. Our lawyers will strive to continually improve quality and efficiency, in order to ensure that our clients receive the very best of service.
What Clients can expect
Being an extended arm of a clients’ business is paramount to Canford being able to deliver the very best service. In attempts to establish the extended arm relationship Canford’s clients are;
• Offered Portal Access to a bespoke Case Management System
• Provided with detailed, reserve bearing reports on all litigated cases
• Furnished with detailed and Illustrative MI
• Offered trend analysis MI and reports
• Given one to one contact with enthusiastic, dedicated and experienced handlers
• Kept up to date on the latest movements in the industry
• Offered regular training and workshops on desired topics and legislation change
Canford’s Lawyers are professionals when it comes to developing relationships with their clients. Clients are advised on all levels of a claim and regularly given a best and worst case scenario, in order to allow them to reserve accordingly. Canford Lawyers come with a “can-do” attitude. Relentless investigation on cases ensures that clients obtain the very best outcome, on each claim.
The commercials of any case are always at the forefront of our minds. Clients are advised from the outset on the commercial risks of running cases on principal. However, such tactics are not something Canford shies away from, as we always operate an extremely robust approach when negotiating settlement.